Patient testimonials
Watch the Success Stories
We’re not just putting on braces or clear aligners. We’re adding value to people’s lives. Check out some of these life-changing stories below.
Check out what our patients are saying about their experience with us!
Lauren C.
14:12 18 Jul 24
Dr. Cassinelli and staff made my child feel comfortable and explained everything to him in a language that he understood! The office has been flexible with my busy Mom schedule and it’s been great so far. The office is beautiful and they even have a shout out board for the kids that are getting braces on/off, etc!
Jamie I.
14:13 15 Jul 24
Our daughter and son were patients several years ago. And now another daughter is a new patient with the office. We have had a great experience. Friendly and professional staff. Great communicators. Reasonably priced! Clean and warm environment. Highly recommend!
Valerie A.
16:23 13 Jul 24
My experience for my consultation was an experience that I’ve never had before. From the moment I arrived for my visit, until I was done, the staff was great and made me feel very comfortable. Thank you so much for such a wonderful experience!
AAA Self Secured S.
15:26 10 Jul 24
Absolutely Fabulous Patient Care. Doctor's and Staff are Great. HIGHLY RECOMMEND!!!
Kenneth S.
20:31 02 Jul 24
So I’m old enough to be a grandfather to most of the patients.But Dr. Cassinelli helped me to understand that braces would be my best alternative to repairing the conditions that had developed over the years.It hasn’t all been easy but today I had my braces removed and I am very pleased and grateful to all the Docs, especially Dr. Casinelli. Also a very special thank you to Orthodontic Assistant Ava! She has been so kind, competent and understanding to me as a patient and as a person. Thanks to all!I highly recommend this practice.
aaron P.
14:35 20 Jun 24
Great practice, great staff, and great results! 10/10 reccomemd
Katherine B.
03:50 20 Jun 24
I was referred by Ryan M Benson, DDS. Dr Cassinelli and Dr Shanker were friendly and professional and explained the options for the dental work needed so I could easily understand what was necessary. The staff was also friendly and explained the process of what was to be expected with future visits. They were able to see me while I was in town and I really appreciated that! Thank you! Would recommend to anyone needing orthodontic work.
Beth S
16:28 19 Jun 24
From day 1, we had a great experience! Everyone was friendly and helpful! My daughters braces even got to come off a month earlier than predicted! Overall very happy with our care!
Anthony C.
14:13 11 Jun 24
Great experience! Highly recommend!
Tracy B.
10:21 04 Jun 24
Great orthodontist! Never have to wait too long on appointments.
David B.
13:05 29 May 24
Friendly, knowledgeable, and professional. Office was immaculate. Great experience!
Evan L.
02:04 26 May 24
Initial visit longer than expected. Dr. Shanker is very reasonable and understands your needs. He is not pushy.
Darnell N.
06:47 24 May 24
I found Cassinelli, Shanker & Associates after doing some research online and seeing all of the positive reviews. Dr. Shanker and his staff were professional and answered all of our questions. Beverly and Carly were awesome. We ended up getting my daughter’s braces the same day as our initial appointment and it only took about an hour to do. They just started offering same day braces which is great. My daughter was very excited to receive her braces with different colors. I highly recommend CS & Associates.
danielle W.
16:42 23 May 24
Very professional, compassionate and patient
Slone H.
18:49 09 May 24
Highly recommend both the Blue Ash and West Chester offices. We have exceptional care and communication (from the front desk, billing to assistants and all orthodontists) for two children with complete different orthodontia needs.
Ethan
18:01 09 May 24
Got my Invisalign done here and it went smoothly and I’m happy with my results
Donovan B.
14:04 25 Apr 24
I had my braces on for roughly a year and a half and every time i went in it was a good experience, everyone was in a good mood, doctors were very professional and gentle with their work!
Tasha F.
00:41 24 Apr 24
I wish I could give more than five stars! I truly enjoyed being a patient at Cassinelli, Shanker & Associates. Being able to go through this process with both of my sons made it even more special. The staff knew us by name and made us feel welcome at every appointment. I couldn’t recommend a better place to get braces 😁
Marlayne S.
15:45 20 Apr 24
I ❤️ Dr.Shanker & his staff❣️ I’ve had retainers made over the years from different dentist, but I must say the retainers that I have had made from Dr. Cassinelli & Dr. Shanker’s office are by far the best❣️ And they’re at a decent price❣️ The last ones I had made are a little over five years old and they’re just starting to look like they needed replaced so I just went ahead and had it done 😊 When I was 65 years old, my dentist told me I needed braces, sent me to Dr. Cassinelli and Dr. Shanker’s office in WestChester and they are the best❣️ Everyone is so professional and so nice 😊 They actually care about their patients 😊 They want the very best smile and boy that I get the very best❣️ I mostly worked with Dr. Shanker, but everybody is super 😄 Thank you for my beautiful smile 🥰
Slice S.
17:13 18 Apr 24
Adult Invisalign, a 16 month process, I’m so glad I did it! Organized, we’ll communicated process and my providers were all amazing!
Yuki Z.
03:12 06 Apr 24
My son's treatment has been wonderful. Great doctors and nice staff!
Ben C.
18:37 29 Mar 24
I was a new patient today and I have never had a better experience at any dentist or doctor like I had today. My appointment was on time, every person I met with was detailed and kind. The doctor was thorough and took the time to answer any questions. Everything they do here is efficient, detailed, and honest. I will absolutely refer this practice to anyone I know!
Triplets2010
17:54 29 Mar 24
All 3 of my children have gone here for a couple of years and they are amazing! Great customer service, top notch orthodontic care!
Christy R.
19:50 28 Mar 24
Both of my kids have great looking teeth because of them. Appreciate how organized and friendly the staff is here. Highly recommend!
S K
14:55 13 Mar 24
The consultant was very friendly, calm and a good listener. She addressed all our issues. Dr. Cassinelli also spend time to review all the options and clear all our doubts. Genuine and concerned. Highly recommend!!
Jenny B.
00:37 11 Mar 24
Cassinelli, Shanker & Associates were amazing through the entire process of my treatment, as well as both of my sons treatment
Luis M.
15:05 08 Mar 24
Everyone is really friendly and helpful, my appointment went smoothly and was very well explained. They gave me a plan to fix my teeth that i’m very happy with
Laura S.
15:23 16 Feb 24
My daughter had a wonderful experience at Cassinelli, Shanker, and Associates! They are very knowledgeable, helpful, and very friendly! It's a great place!
Chris B.
17:07 12 Feb 24
Very polite and patient.
Christin M.
15:50 05 Feb 24
They are such a phenomenal practice with caring and attentive staff! The orthodontists are knowledgeable and kind! We have had such a positive experience working with them!
LaDafrica K.
03:09 04 Feb 24
My son's experience with Cassinelli, Shanker & Associates has been stellar. He loves his orthodontist group. And has been seeing them for the past 2 years. It's hard to believe it has gone by so quick.Trust them with your child's teeth.
Ana M.
22:26 30 Jan 24
Best orthodontic ever
ENOS H.
21:10 05 Jan 24
They are very kind and very smiling towards their patients.Good job thank you very much !
jessica R.
20:43 05 Jan 24
Very friendly! Very professional, my daughter has been once and is excited !
Sameena A.
18:27 28 Dec 23
We had a great experience with everyone at Cassinelli, Shanker and Associates. Both of our kids had orthodontics treatment here. We highly recommend them!
jennifer S.
16:17 28 Dec 23
Dr. Dock was very good at explaining what my son needs are. They are very fast and efficient.
Marisa S.
17:51 17 Dec 23
Completely trust Drs Cassinelli, Shanker and Associates! They are great with kids and take time to explain everything!
Elisa C.
14:22 01 Dec 23
My experience I had with this office was excellent. They went over and beyond to make sure my child was comfortable was OK nothing was hurting her. I will always recommend you take your child to this dentist office for any dental work done on your children.
melissa D.
15:18 17 Nov 23
Super nice staff! I was in and out of there with all my questions answered. I get my Invisalign put in in two weeks and I am very excited.
rose G.
15:25 10 Nov 23
Great experience. Very friendly and nice.
Sarah D.
15:08 10 Nov 23
Absolutely wonderful place! Nice staff. I felt very welcomed
mp4freedom
17:37 30 Oct 23
Great place great people very quick service
Crystal D.
13:10 27 Oct 23
We have been extremely happy with the level of care our daughter has received. Everyone in the office is friendly and knowledgeable. Our time in the office was quick and efficient. They estimated the length of her treatment plan to be 18 months and she finished a full six months early. We highly recommend Cassinelli and Shanker to anyone entering the orthodontics phase.
Michelle C.
16:11 24 Oct 23
We are thankful! We have four kids - 2 finally out of braces and 2 more to go. They are detailed and thorough, which can frustrate a teenager ;), but it’s worth the wait! One of our kids has special needs and they have been to great work with as we work through some of his more unique needs. Highly recommend!!
A G
15:24 22 Oct 23
The staff are friendly, professional and the orthodontist was very knowledgeable and explained the process. The equipment and office environment is exceptional.
Amanda D.
23:04 12 Oct 23
This is the best orthodontist group! I’m satisfied with my orthodontic treatment. My overall experience was great. I highly recommend this group if you’re looking for orthodontic care!
Shakira L
20:16 03 Oct 23
Great staff and docs
Jim S.
21:15 27 Sep 23
Excellent experience with this Orthodontist. The Clear Aligners were easy to use and did an excellent job. The 3D imaging technology used by the practice is so much better than other methods. Awesome people, and a great experience from start to end.
Karen A.
19:09 19 Sep 23
Great experience. Ali and Liz stood out as exceptional to me. Ali walked me to my car with an umbrella in a rain storm. Going above and beyond. Thank you.
Kelly M.
20:15 29 Aug 23
I was a patient with Dr. Cassinelli 20 plus years ago when I first needed braces. I decided I needed some refinements and went back to Dr. Cassinelli! My children were in braces with his practice and I cannot recommend him enough! He made a positive impression on me over 20 years ago which I clearly recall to this day. He and his team are highly skilled in their profession but, more importantly, they are simply wonderful people that leave you with a beautiful smile - inside and out!
Dan F.
02:20 03 Aug 23
Recommended originally by our family dentist and has been a great experience! Office is always helpful, appts are on time and last close to their predicted times for the appt. We drive around 30 minutes to go to them and would highly recommend them to anyone!
Emily B.
16:04 26 Jul 23
I absolutely love this orthodontist! My daughter's teeth look amazing in just 18 months! They're friendly, and made her feel comfortable at every visit. My other daughter is next!
Coreen B.
19:42 13 Jul 23
Great practice! Everyone is so nice and professional! Both of my sons and I have had braces here.
Robin A.
12:28 02 Jun 23
Excellent experience! My son has special needs and everyone was very patient, kind and understanding with him. We couldn’t ask for better care.
Sandy T.
14:53 09 May 23
Great staff and very helpful with answering all my questions
Reina M.
15:57 11 Apr 23
The office is very inviting for new patients. During our visit everyone was so kind and thoughtful to my daughter. Looking forward to the next visit.
Sudhir G.
03:43 26 Mar 23
Excellent orthodontists. Before and after pictures from the braces truly show a great difference and the excellent job that they did
michelle S.
17:32 16 Mar 23
The staff at Cassinelli, Shanker & Banker have been phenomenal with my special needs son for the entirety of his orthodontist needs (two years). They have always been very patient and understanding of his sensitivity and taken as much time as needed to ensure each step of his journey has been addressed. Special thanks to Erika G. who made the removal process a safe and understanding experience. Can not say thank you enough for your patience and attention to my son’s comfort. What a great team!
Divi R.
21:54 09 Mar 23
Not enough good words for Cassinelli Shanker and Baker! Truly transformed my smile and their attention to care made me feel comfortable and excited for each and every visit. Special thanks to Erika for making the process go with ease!
Mandy R.
20:12 09 Mar 23
Awesome staff and doctors!
Kimberly B.
01:01 09 Mar 23
They are great people to have on your side. The staff is great and always worried that you are doing ok.Would recommend them to anyone.
Susan B.
20:38 07 Mar 23
Thoroughly enjoyed our experience with the Drs. Cassinelli, Shanker, and Baker! Awesome staff and very knowledgeable!
Troy B.
16:03 07 Mar 23
Great staff and experience.
May J.
20:37 06 Mar 23
When I decided to get braces for myself I knew my choice would be Cassinelli, Shanker & Baker Orthodontics. We had a great experience having our daughter there as a patient over 10 years ago so I knew I would choose them when it came time to get my adult teeth straightened. I chose the SureSmile clear aligners and I've been very happy with them. One great thing was that they use digital imaging to get a 3D image of my teeth - no goopy pink stuff to get a mold of my teeth! All of my interactions with the doctors and staff have been great. I would highly recommend Cassinelli, Shanker & Baker.
Ali S
18:53 25 Jan 23
My son had a wonderful experience! All of the hygienists and doctors were amazing and patient with him when he needed breaks.
S C
02:08 19 Jan 23
Amazing staff and doctors. Always greeted by front desk and offered refreshments when I walk in. The Assistants are very kind and answer all my questions and treated me very well. DR. Cassinelli and Dr. Shanker whom I have met in my 2 visits so far are wonderful. Great office all around.
Carterlandscapinganddesign C.
17:35 17 Jan 23
Great and personable
Morgan O.
21:18 11 Jan 23
I had a great experience with Cassinelli, Shanker, & Baker Orthodontics! The staff is wonderful, and made the entire process easy. Extremely happy with my results and would highly recommend!
Yuki W.
21:15 11 Jan 23
Doctors and staff are very friendly, professional and efficient!
FlipRaccoon
23:45 10 Jan 23
The staff here are wonderful and did a great job on me and my brother’s braces. I couldn’t have asked for a better experience.
Sheryl W.
23:33 11 Dec 22
My initial experience was great...It made me feel like I had made the brst choice for myself.
Ryan F.
22:52 07 Dec 22
I had a really great experience with Cassinelli Shanker & Baker. 1, they have a really great system that got my teeth in line really quickly. 2, everyone there is so nice and friendly, felt really welcome
Andy O.
18:08 01 Dec 22
Great experience! Dentists made a specific recommendation for my circumstance, being clear about what to expect and not to expect in the final result. Delivered exactly what was promised. Really appreciate the clear expectations that they set. Thank you! Highly recommend!
Misty B.
15:01 22 Nov 22
Great experience, all of the staff very professional and easy to work with. Kids treated with respect and every part explain to them where they understand the process. Wonderful group to work with.
Maureen W.
19:13 11 Nov 22
Staff is great and so do his teeth!
Jarnai A.
20:20 10 Nov 22
I’m so happy with my results and I had a great experience!
Nathan J.
17:34 10 Nov 22
Best place in town.
Gracie J.
18:37 09 Nov 22
erika was fabulous