Patient testimonials

Watch the Success Stories

We’re not just putting on braces or clear aligners. We’re adding value to people’s lives. Check out some of these life-changing stories below.


Check out what our patients are saying about their experience with us!

Jim S.
21:15 27 Sep 23
Excellent experience with this Orthodontist. The Clear Aligners were easy to use and did an excellent job. The 3D imaging technology used by the practice is so much better than other methods. Awesome people, and a great experience from start to end.
Karen A.
19:09 19 Sep 23
Great experience. Ali and Liz stood out as exceptional to me. Ali walked me to my car with an umbrella in a rain storm. Going above and beyond. Thank you.
Kelly M.
20:15 29 Aug 23
I was a patient with Dr. Cassinelli 20 plus years ago when I first needed braces. I decided I needed some refinements and went back to Dr. Cassinelli! My children were in braces with his practice and I cannot recommend him enough! He made a positive impression on me over 20 years ago which I clearly recall to this day. He and his team are highly skilled in their profession but, more importantly, they are simply wonderful people that leave you with a beautiful smile - inside and out!
Dan F.
02:20 03 Aug 23
Recommended originally by our family dentist and has been a great experience! Office is always helpful, appts are on time and last close to their predicted times for the appt. We drive around 30 minutes to go to them and would highly recommend them to anyone!
Emily B.
16:04 26 Jul 23
I absolutely love this orthodontist! My daughter's teeth look amazing in just 18 months! They're friendly, and made her feel comfortable at every visit. My other daughter is next!
Coreen B.
19:42 13 Jul 23
Great practice! Everyone is so nice and professional! Both of my sons and I have had braces here.
Robin A.
12:28 02 Jun 23
Excellent experience! My son has special needs and everyone was very patient, kind and understanding with him. We couldn’t ask for better care.
Sandy T.
14:53 09 May 23
Great staff and very helpful with answering all my questions
Mary M.
18:52 12 Apr 23
Great orthodontists and wonderful staff. They don’t rush treatment to get a great smile. They create great smiles and healthy bites that last.
Reina M.
15:57 11 Apr 23
The office is very inviting for new patients. During our visit everyone was so kind and thoughtful to my daughter. Looking forward to the next visit.
Sudhir G.
03:43 26 Mar 23
Excellent orthodontists. Before and after pictures from the braces truly show a great difference and the excellent job that they did
michelle S.
17:32 16 Mar 23
The staff at Cassinelli, Shanker & Banker have been phenomenal with my special needs son for the entirety of his orthodontist needs (two years). They have always been very patient and understanding of his sensitivity and taken as much time as needed to ensure each step of his journey has been addressed. Special thanks to Erika G. who made the removal process a safe and understanding experience. Can not say thank you enough for your patience and attention to my son’s comfort. What a great team!
Divi R.
21:54 09 Mar 23
Not enough good words for Cassinelli Shanker and Baker! Truly transformed my smile and their attention to care made me feel comfortable and excited for each and every visit. Special thanks to Erika for making the process go with ease!
Mandy R.
20:12 09 Mar 23
Awesome staff and doctors!
Kimberly B.
01:01 09 Mar 23
They are great people to have on your side. The staff is great and always worried that you are doing ok.Would recommend them to anyone.
Susan B.
20:38 07 Mar 23
Thoroughly enjoyed our experience with the Drs. Cassinelli, Shanker, and Baker! Awesome staff and very knowledgeable!
Troy B.
16:03 07 Mar 23
Great staff and experience.
May J.
20:37 06 Mar 23
When I decided to get braces for myself I knew my choice would be Cassinelli, Shanker & Baker Orthodontics. We had a great experience having our daughter there as a patient over 10 years ago so I knew I would choose them when it came time to get my adult teeth straightened. I chose the SureSmile clear aligners and I've been very happy with them. One great thing was that they use digital imaging to get a 3D image of my teeth - no goopy pink stuff to get a mold of my teeth! All of my interactions with the doctors and staff have been great. I would highly recommend Cassinelli, Shanker & Baker.
Cindi K.
19:08 22 Feb 23
I can’t tell you enough what an amazing experience I had with this office ! They not only gave me a beautiful smile and their staff is so friendly and accommodating! The doctors are all amazing! I highly recommend
Mike P.
15:34 08 Feb 23
The staff was very professional! They were thorough and made sure I was informed with the decisions I had to make
Ali S
18:53 25 Jan 23
My son had a wonderful experience! All of the hygienists and doctors were amazing and patient with him when he needed breaks.
Saphire C
02:08 19 Jan 23
Amazing staff and doctors. Always greeted by front desk and offered refreshments when I walk in. The Assistants are very kind and answer all my questions and treated me very well. DR. Cassinelli and Dr. Shanker whom I have met in my 2 visits so far are wonderful. Great office all around.
Great and personable
Morgan O.
21:18 11 Jan 23
I had a great experience with Cassinelli, Shanker, & Baker Orthodontics! The staff is wonderful, and made the entire process easy. Extremely happy with my results and would highly recommend!
Yuki W.
21:15 11 Jan 23
Doctors and staff are very friendly, professional and efficient!
23:45 10 Jan 23
The staff here are wonderful and did a great job on me and my brother’s braces. I couldn’t have asked for a better experience.
Daisy F.
21:00 06 Jan 23
Great and friendly staff! Very patient and organized. Would recommend 100%
LaKeetha H.
23:03 16 Dec 22
I was referred to the practice by my regular dentist office . The consult was free at the end of my visit I was able to make an informed decision about the best way to improve my smile . The office staff works together in a very efficient manner to avoid long waiting periods. I was very pleased and will refer others here as well.
Sheryl Warren S.
23:33 11 Dec 22
My initial experience was great...It made me feel like I had made the brst choice for myself.
Ryan F.
22:52 07 Dec 22
I had a really great experience with Cassinelli Shanker & Baker. 1, they have a really great system that got my teeth in line really quickly. 2, everyone there is so nice and friendly, felt really welcome
Andy O.
18:08 01 Dec 22
Great experience! Dentists made a specific recommendation for my circumstance, being clear about what to expect and not to expect in the final result. Delivered exactly what was promised. Really appreciate the clear expectations that they set. Thank you! Highly recommend!
Misty B.
15:01 22 Nov 22
Great experience, all of the staff very professional and easy to work with. Kids treated with respect and every part explain to them where they understand the process. Wonderful group to work with.
Cassie K.
22:43 21 Nov 22
The staff is super informative, friendly, and patient focused. They answered all of our questions thoroughly and kept my son’s best interests in mind with his treatment plan.
Maureen W.
19:13 11 Nov 22
Staff is great and so do his teeth!
Jarnai A.
20:20 10 Nov 22
I’m so happy with my results and I had a great experience!
Nathan J.
17:34 10 Nov 22
Best place in town.
Gracie J.
18:37 09 Nov 22
erika was fabulous
Irene G.
16:16 05 Oct 22
Great location, friendly staff, timely scheduling!
Bonnie O.
19:00 28 Sep 22
I've had 2 kids get braces and the finished teeth are amazing!! The staff is always professional and courteous!! Highly recommend!!
Elizabeth S.
17:35 28 Sep 22
What a great office! Everyone is friendly. Always smiling. The orthodontists are so nice. I cannot say enough great things about this office!
Mosquito A.
17:01 27 Sep 22
Thank you so much for being a trusted place where I know my child is safe. Your office is professional, caring, dedicated, and fun for all ages!
Lisa E.
15:16 26 Sep 22
The atmosphere is very pleasant and comfortable. But it is the people that are there taking care of you that make it that way. Always ready to take care of you and answer your questions. It has been a very good experience!
The S.
17:17 26 Aug 22
Three of our children are currently patients here, and we have been very happy with our experiences.
Lynn S.
15:41 18 Aug 22
What a wonderful team! I could not be happier that I chose Cassinelli, Shanker & Baker Orthodontics for my granddaughter. The whole experience was second to none! They welcomed us, and explained the entire process in the initial consultation which put both me and my granddaughter at ease. When we came back in to get her braces on, the doctor and nurses told her exactly what to expect and how it would feel every step of the way. They are so friendly, professional, state of the art, and compassionate. They all work together as a team so you feel very well taken care of from start to finish. It's a beautiful office space too, with lots of windows and natural light. We are already looking forward to our next visit.
Kelly P.
12:34 16 Aug 22
My family loves the inviting office and warm personalities at Cassinelli, Shanker & Baker! Their expertise and treatment is state of the art!
Jenny D.
18:45 30 Jul 22
I have had two children have braces with Cassinelli, Shanker, & Baker Orthodontics, and both times our experience has been fabulous! The office staff is wonderful - always friendly and helpful. The hygienists are thorough and take their time making sure the patient and parents understand the next step, and the doctors are top notch! I can't recommend them enough! Thanks for our beautiful smiles and a terrific experience!
Johnny C.
19:05 24 Jul 22
Kind and knowledgeable. Also excellent pricing with my insurance.
Dani R.
20:21 13 Jul 22
Thank you so much for my amazing smile!
Samuel B.
14:24 16 Jun 22
I’ve been visiting the office for the last 3 years and had braces for 2 years. They supported me up until jaw surgery and after surgery. I could not be happier with the results. My smile is perfect now and i have the doctors to thank. I have had wonderful experiences with all 3 doctors that have been kind and transparent. I recommend this office to anyone who needs braces.
Erika G.
18:13 10 Jun 22
Doctors and staff are caring and attentive. Loving my new smile!
Cameron N.
21:56 24 May 22
1st appointment was great.
Tyler S.
12:38 20 May 22
It’s been a long ride but man am I happy with the result. You are in great hands here at Cassinelli Shanker & Baker. Very happy with how my teeth turned out. Would definitely recommend.
Shredded G.
19:35 10 May 22
My teeth look 10x better thanks!!!!!
Angelina K.
13:55 03 May 22
Highly recommend everything from this orthodontist! My experience with Invisalign as a college student has been exactly what I had hoped for. The doctors and staff are extremely friendly and are always open with their professional opinions! If you are looking to have dental work done right, this is the place for you!!
Steven S.
13:09 29 Apr 22
Wonderful staff who is well versed in treating their patients!
C.B M.
13:10 01 Apr 22
The staff is always courteous and so kind. We've never had to wait more than 5 mins to been seen. I’ve had the best experiences, from my children to my own care and service. I wouldn’t recommend going anywhere else.
Kelly C.
13:49 22 Mar 22
Doctors and technicians were a great group of people. I can’t say enough good things about everyone at the West Chester office. They were super helpful in helping me achieve my goals and exceeded my expectations.
16:56 17 Mar 22
Great Orthondontist team! Two years of treatment went by fast and my smile is better than ever. They are really kind and answered all of my concerns and questions throughout the procedures. They even gifted me a bottle wine to celebrate my new smile. Highly recommend!
Jennifer B.
14:34 07 Mar 22
Very professional staff. Appointments on time and ample Follow up. Great work !
Samantha C.
14:26 12 Aug 21
The staff was friendly and professional. I was happily surprised with how quickly my son was able to get scheduled for a consultation and how quickly we were able to get him scheduled to get his braces.
YoGabba G.
15:11 28 May 21
Great doctors and staff! Recommend to go here!!
Max S.
21:54 28 Apr 21
I’ve got straight teeth now
Taylor G.
23:33 07 Apr 21
If you want the best of the best opinions for orthodontic treatment, go here! Drs. Cassinelli, Shanker, and Baker are very meticulous in their work, are confident, personable, and honest. I would classify them as THE experts in orthodontics. The West Chester and Blue Ash offices run extremely efficiently and I never had an issue with appointments.
Barbie S.
20:35 24 Mar 21
I had an amazing experience! They are kind, compassionate, and it is such a pleasurable place to get orthodontic work 🙂 I would highly recommend! Anne, Bethany, Phyllis, and Dr. Shanker thank you a million! You were all amazing!!!
Rob D.
16:20 17 Mar 21
I took my 12 year old with special needs in for a consult. They were very patient and accommodating to our needs and answered all of my questions. They did not push their services on us and gave us what I believe were honest answers about what was necessary and what was not.
Molly T.
19:16 03 Oct 20
Phenomenal practice!
Caleb D.
19:09 17 Sep 20
3 years of appointments took good care of me.
13:38 21 Jul 20
great!! friendly workers and explained what was happening along the way.
Cindy L.
18:22 13 Nov 19
Very happy with our braces experience
Brittany D.
15:28 25 Aug 19
My experience with Cassinelli & Shanker Orthodontics was absolutely amazing! I have always wanted braces my entire life and as a child I wasn’t lucky enough to have them. Here I am now mid 20s, with a perfect smile and I could never be happier. These Drs are simply amazing at what they do. They don’t make you feel embarrassed for your teeth, they explain throughout your entire process what is needed and expected and are there for you always if you have any questions. Their team is also wonderful. Everyone there is very friendly and actually care about you. I am so glad that I went with my gut and took care of something I wanted my entire life and I honestly couldn’t do it without their help. Thank you Cassinelli & Shanker Orthodontics for fulfilling my dreams and making me actually happy to smile now! You guys are awesome! 😁
Rebecca S.
18:21 16 Aug 19
As an adult getting braces I was somewhat particular about where I would go. I loved going here. Every time I was in they were welcoming and helpful. They always addressed any issues or concerns I had immediately and took their time to understand my concerns and explain their answers. I saw many adults and many children during my time with braces and everyone was treated well. I would highly recommend Cassinelli and Shanker if you’re looking into braces.
Max T.
19:02 17 Apr 19
Great and the braces were off fast
ryan O.
13:10 12 Apr 19
I have a huge fear of the dentist/anything related to dental care, so when my permanent retainer of 14 yrs came loose and moved a tooth, I was terrified. I randomly called Cassinelli & Shankers office and made an appointment. They couldn’t have been nicer! The staff, techs, & orthodontists were all so kind and eased any fears I had. I ended up doing the Invisalign trays and they worked really well! I love that I can text the office if I need to and I always received a quick reply. If I ever need any more ortho work, I’ll definitely come back to this office. (I really hope I don’t though! 😂)
Laurie S.
18:29 13 Mar 19
THe best in service and skills!!! Thank you so much.
Beth T.
17:43 15 Jan 19
Overall great experience. Everyone was friendly and helpful. It runs smoothly and they are always on time.
Chef L.
22:05 13 Dec 18
Before, during, and after my daughters consultation, the staff was so nice and friendly!!!! My nerves were already on level 15 before we arrived at the appt. However, listening to the staff break down the results really put my mind at ease. Being there made us feel like we were home. I HIGHLY RECOMMEND DR. CASSINELLI....
Katie A.
22:19 18 Oct 18
The Staff was extremely nice and understanding!! And the office it’s self was so nice!!
Caroline K.
20:26 12 Oct 18
I have had a great experience. I first starting going there in 4th grade and now I am a senior in highschool. All the assistance are so nice, and both Dr. Cassinelli and Dr. Shanker are great! Highly recommend going here for orthodonture.
Carey C.
17:38 20 Sep 18
My son went through his orthodontics treatment here and we’re very pleased with the results. The staff is super nice, too. I’ll be back when my youngest is ready for braces!
Amy B.
18:40 05 Sep 18
The entire staff was great to work with in both offices. I was pleased throughout the entire process and my end result was exactly what I had hoped.
Pam B R.
17:01 17 Aug 18
Skilled people who are good at what they do. Pleasant, flexible and best of all, organized.I recommend them highly.
15:59 24 Jul 18
I had a transition from one orthodontist to this one during my time with braces and it went very well.
Ami K.
13:46 18 Jul 18
The service, the space, and Dr. Shanker himself far exceeded my expectations - PHENOMENAL!
Jay P.
14:33 22 May 18
Dr. Cassinelli and Shanker are colleagues (I'm also an orthodontist) of mine and amazing orthodontists. I no longer live in the area but I find myself referring friends to their office. They are gifted practitioners and even better people. You can't go wrong with their office.
Chris C.
00:17 21 May 18
The level of excellence by the doctors and staff is second to none. I was truly pleased with my treatment and would recommend them to anyone.
Mikal J.
14:40 15 May 18
Great experience with very professional staff!
Melissa H.
14:48 01 May 18
I could not be more happy with the way my teeth turned out!!! From my consultation to the day I got my braces off has been nothing short of an amazing experience. As an adult going back to braces was very humbling and I was treated with nothing but kindness and respect. I always felt welcome and the entire team gave me excellent care! If you are considering an orthodontist practice, you will not be disappointed!
chris B.
17:15 11 Apr 18
After having my children’s teeth issues addressed, I decided it was my turn. Where did I choose to go for Invisalign? Well, I trusted the care and results my children experienced from Cassinelli & Shanker Orthodontics, so of course I looked no further for myself! I am so pleased with my results, the staff is a joy to experience and I can’t say enough about the care I received from all of the orthodontists!!!Thank you 😊
Ian T.
21:58 04 Apr 18
I am extremely grateful and satified with my experience. The service was excellent, professional and friendly every single time. I would recommend everyone to visit this office.
Kelsey R.
19:51 22 Mar 18
Hearing I needed braces as an adult crushed me initially. I was absolutely dreading getting them and going through the process again since I had already had them as a child. However, I am SO happy I was referred to Cassinelli and Shanker Orthodontics. Not only are they friendly and welcoming, but I thoroughly enjoyed getting to know their staff. Most importantly, they kept me informed of everything they were doing through the entire process and even made sure to stick to the deadline I was hoping for. I really wanted to get the braces off before my best friend’s wedding and they made that happen! I am so happy with the turn out and highly recommend this team to anyone in need of orthodontics!
Brian H.
18:47 14 Feb 18
Did an awesome job with both my son and daughter. Drs Shanker and Cassinelli have been amazing! Highly recommended!!
Julie M.
22:03 07 Feb 18
Very friendly and inviting staff! Bev and Dr. Cassinelli explained everything thoroughly. My daughter felt very comfortable and liked the staff!
Amanda H.
16:16 04 Jan 18
Great office, new patient coordinator is really nice and welcoming. They have screens to show you digitally what work they would like to plan and how it will impact your child's mouth. Really helpful!
Owen W.
18:40 15 Nov 17
Great experience would definitely recommend!