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Cassinelli, Shanker & Associates Orthodontics logo
  • Our Practice
    • What Sets Us Apart
    • Meet Our Doctors
    • Meet the Team
    • Technology
    • Board Certifications
    • Patient Testimonials
    • Office Tour
  • Treatment
    • Braces
      • Types of Braces
      • Braces For Kids
      • Braces For Teens
      • Braces For Adults
      • Braces FAQ
      • Payment Calculator
    • Clear Aligners
      • What Are Clear Aligners?
      • Clear Aligners For Kids
      • Clear Aligners For Teens
      • Clear Aligners For Adults
      • Clear Aligners FAQ
    • Orthodontics
      • Types Of Appliances
      • Appliance Instructions
      • Early Orthodontic Treatment
      • Common Orthodontic Issues
      • Life With Braces
      • Brushing & Flossing
      • Retainers
      • Emergency Care
      • Kidz Club
      • Orthodontics FAQ
    • Other Treatments
      • TMJ / TMD
      • Growth Modifications
      • Surgical Orthodontics
      • Interproximal Reduction
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Emergency Care

Home » Orthodontics » Emergency Care
  • Cassinelli, Shanker & Associates Orthodontics
  • June 27, 2021

True orthodontic emergencies are rare, but when they occur we are available to you. As a general rule, you should call our office when you experience severe pain or have a painful appliance problem you can’t take care of yourself. We’ll be able to schedule an appointment to resolve the problem.

You might be surprised to learn that you may be able to solve many problems yourself temporarily until you can get to our office. If there is a loose piece that you can remove, put it in a plastic bag or envelope and bring it with you to your next appointment. If your braces are poking you, put soft wax on the piece that’s sticking out. If the wire has slid to one side, you can pull it back to the other side with needle-nosed pliers, replacing it in the tube on the back tooth.

After alleviating your discomfort, it is very important that you still call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions to your treatment plan.

Glass of water with a spoon of salt for a saltwater mouth rinse

General Soreness

When you get your braces on, you may feel general soreness in your mouth, and teeth may be tender to biting pressures for three to five days. Stick to a soft diet until your teeth do not hurt to chew. Irritated gums and other sore spots can be relieved by rinsing your mouth with a warm salt-water mouthwash. Dissolve one teaspoonful of salt in eight ounces of warm water, and rinse your mouth vigorously. If the tenderness is severe, take Acetaminophen (Tylenol) or whatever you normally take for headache or similar pain. Aspirin, Ibuprofen (Motrin, Advil), and Naproxen Sodium (Naprosyn, Anaprox) actually slow the tooth movement, so it is not advisable to use them frequently while wearing braces.

The lips, cheeks, and tongue may become irritated for one to two weeks as they learn a new posture and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We’ll show you how!

Illustration of a cartoon character wearing orthodontic headgear

Headgear

Sometimes discomfort is caused by not wearing the headgear as instructed by your orthodontist. Please refer to the instructions provided by your orthodontist. If the facebow (metal piece) is bent, please call our office for assistance. The headgear should hurt less the more it’s worn, so be sure you get in the prescribed number of hours.

Illustration showing a loose orthodontic appliance and its parts

Loose Appliance

If your appliance is poking you, place wax on the offending part.

Illustration of a loose bracket on braces with orthodontic wax nearby

Loose Bracket

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it if needed for comfort. If the bracket or band can be removed easily, place it in an envelope and save it to bring to your next appointment.

Illustration of tweezers adjusting a loose wire on braces

Loose Wire

Using a pair of tweezers or needle-nosed pliers, try to put your wire back into place. It is okay to use a piece of floss to tie the wire into place: tie the floss around the bracket in place of the missing colored o-ring. If you cannot put the wire into a comfortable position, and covering the end with wax doesn’t help, as a last resort use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened. If the end of the wire is still sharp place wax on it.

Illustration of a pencil eraser pressing down a poking wire on braces

Poking Wire

Using a pencil eraser, push the poking wire down or place wax on it so that it is no longer poking.

Patient testimonials

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We’re not just putting on braces or clear aligners. We’re adding value to people’s lives. Check out some of these life-changing stories below.

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Our 5-Star Patient Experience

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. We are committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit.

Kelly R.
The staff are incredibly friendly and helpful! The orthodontists take their time with each patient & make sure all questions are answered! We’ve had the best experience!!
R H.
I’m on my third kid getting braces here. I’ve spent 6-7 years coming here and I’ve never experienced anything but great customer service. I will always recommend. Plus my kids teeth look fabulous
LibraLife 4.
This office is the absolute best. For the past year we have been treated so well. From the beginning process to now has been seemless Tayla was so personable and made my child feel so comfortable. If you need braces, this is the place you want your child to go.
ANN B.
Excellent practice. Appointment last are prompt and easy. We are always seen right on time
Emily L.
10/10 would recommend this place for anyone wanting a more confident smile. Very pleased with how everything turned out and all employees I came in contact with were so pleasant and nice to be around. Great place!
maracca B.
My first time visiting this place everyone was polite and I felt very welcomed. I’m excited to see the outcome of my clear aligners! Beautiful office and staff! I even referred my daughter and cousin.
Tiffany P.
We have been more than happy with ALL associates (doctors and staff) at the office! They are very efficient, quick and caring! Highly recommend their office for any orthodontic needs!
Cemiyah M.
It was a very quick process , everyone there was very friendly and helpful. I felt comfortable and safe. I definitely recommend!
Rana D.
Great place. Very professional staff and I appreciate all the doctor’s help. I highly recommend this place for anyone looking for orthodontics.
Nicole B.
My daughter had her braces here and I had aligners also! We both have a beautiful smile 😀
Jacie E.
Our daughter has has excellent care from all the doctors, assistants, and office staff. We are so appreciative! Thanks so much!
Jacie E.
Our daughter has had a great experience with all of the doctors, assistants, and office staff. We are so appreciative of the excellent care!
Nady Grace C.
Everyone in the office has been professional and Bev at the front desk is exceptional. I sat with my son during treatment thinking about how she is above and beyond wonderful. I am grateful for her attention to detail, consideration of my circumstances, communication across the team of personnel to make sure I had what I wanted and all of it infused with kindness.
Shanti H.
Just started the orthodontic procedure. The experience is excellent and the cost is reasonable
Sarah H.
This orthodontic team has been absolutely wonderful! Highly recommend for your orthodontic needs!
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Contact either our West Chester or our Cincinnati orthodontic office to schedule your complimentary new patient exam and learn about the wide variety of treatment options we offer. We look forward to meeting you and your family and helping you get the great smile you’ve always wanted.

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West Chester Township

Blue Ash

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