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Patient testimonials
Watch the Success Stories
We’re not just putting on braces or clear aligners. We’re adding value to people’s lives. Check out some of these life-changing stories below.
Check out what our patients are saying about their experience with us!
I was a patient of Cassinelli, Shanker & Associates 15 years ago as an adult patient, so I knew when it was time for my son to see an orthodontist, I was going to ask for a referral to this practice. Even though we live about 25 minutes away, with other practices that are more convenient for us, I would pick Cassinelli and Shanker over any other practice around based on how they cared for me when I was their patient. When I took my 7 year old son for his initial consult, Dr. Cassinelli was great with him. He spent the time to explain what the concerns were and did a full exam. Everyone in the staff was amazing and communicated from the time we set up the appointment through multiple means (text, email). The office was clean, and everything moved on time. While we have some time before we will need to start any treatment, we will definitely be working with this office, and are already scheduled for our follow-up appointment in one year. I cannot recommend Cassinelli, Shanker & Associates enough!
Response from the owner:Thank you so much for your kind words. We are so grateful for your confidence in us and strive to provide excellent care to every patient who walks in our doors.
The hot chocolate was so bussin bussin
Response from the owner:Yay. Thanks.
Just started the orthodontic procedure. The experience is excellent and the cost is reasonable
Response from the owner:Thank you. We are happy to be able to help you get the smile you want 😀
We have really enjoyed our time here - taking care of 3 kids all needing braces. (especially love Katie at the front desk!)
Response from the owner:Thanks for the great review. We think Katie is wonderful too!
My orthodontist is very professional, knowledgeable, with accurate precision. Thank you so very much for all you've done.
Response from the owner:You're welcome. Our pleasure!
Great results and nice staff.
Response from the owner:Thanks so much! It's our pleasure!
This orthodontic team has been absolutely wonderful! Highly recommend for your orthodontic needs!
Response from the owner:Thank you, Sarah! We're thrilled to hear that you had a wonderful experience with our team. Your recommendation means a lot to us!
Outstanding service! Dr. Cassinelli and his staff were throughly informative during my consult!
Response from the owner:Thanks for your kind review!
I can’t begin to describe how amazing my experience has been with Cassinelli, Shanker & Associates. I highly recommend them to anyone and you can trust them with your smile!
Response from the owner:Well thank you so very much! We appreciate you taking the time to share! Hope you enjoy that amazing new smile.
I am so happy that my results turned out better that i imagined. i can't say enough about everyone who works there, they explain every thing and always making sure your comfortable with the process. Thank you all so much for your care and friendly position
Response from the owner:Thank you so much! It has been our pleasure, and we are thrilled that you are happy with your results.
Wouldn’t put orthodontic care in anyone else’s hands! Such a great practice. Courteous and professional staff. Beautiful facility. It’s the total package.
Response from the owner:Thank you for your wonderful review, Lauren! We're thrilled to hear that you trust us with your orthodontic care. Our team is dedicated to providing the best experience and care for our patients. Your kind words are greatly appreciated, and we look forward to continuing to serve you!
The entire staff are fantastic. Very friendly, courteous, and knowledgeable. Highly recommended.
Response from the owner:Thank you for your wonderful review, Belinda! We are thrilled to hear that you had such a positive experience with our staff. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Absolutely recommend going here. Great people
Response from the owner:Thanks so much! We appreciate your kind review!
6 children in braces and exceptionally pleased with the treatment done for each one of them.
We highly recommend them!
We highly recommend them!
Response from the owner:Thank you for your wonderful feedback! We're delighted to hear that you and your children are pleased with the treatment. Your recommendation means a lot to us! We look forward to continuing to serve you and your family.
From the front desk staff to the young lady named Mykayla that took my X-rays they were all friendly and professional. We had a great first visit and consultation.
Response from the owner:Thank you for your wonderful review, Mellisa! We're thrilled to hear that you had a great experience from start to finish. Our team strives to provide friendly and professional service, and your feedback means a lot to us. We look forward to seeing you again!
My 12 year old daughter just got her braces put on. LeighAnn was very supportive and took time to explain every step. Very helpful and professional. Here we go! Grateful for Cassinelli & Shanker. I know it will be fine- they did my son’s braces and his smile is now amazing.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear about your positive experience with LeighAnn and appreciate your trust in us for your daughter's braces. It's great to know that your son's smile turned out amazing as well! We're here to support you every step of the way.
I am so grateful for the care I received from Dr. A. Cassinelli and their amazing team! From my first consultation to the final adjustments, every visit was a positive experience. I’m so happy with my smile!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Dr. A. Cassinelli and our team. Your satisfaction with your smile means the world to us!
"Can't say enough good things about Dr. Cassinelli, Dr. Shanker and Dr. Baker and the entire team at Cassinelli, Shanker & Associates in West Chester! Had some bad dental work done in the past, was really self-conscious about the teeth. The team took the time to listen to concerns and explain how they could fix the dental work. Felt confident in the expertise and thrilled with the results! Smile has never looked better. The office is beautiful and clean, everyone is so friendly and welcoming. Highly recommend Cassinelli, Shanker & Associates!"
Response from the owner:Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us, and we're delighted that you're happy with your results. We look forward to continuing to serve you!
Sidney and the entire team is awesome! Sidney helped to remove my daughter’s braces today, and she was so kind and explained the whole process before and during. Thank you!!
Response from the owner:Thank you for the wonderful review! We're thrilled to hear that Sidney and the team made you and your daughter feel comfortable during the process. Your kind words motivate us to keep providing excellent care! We appreciate your support!
Get experience with my two daughters getting braces. Very friendly and helpful team of Doctors and professionals staff. My kids were so excited and happy to see their new smiles once the braces came off.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you and your daughters had a great experience with us. It’s heartwarming to know your kids are happy with their new smiles. We appreciate your trust in our team and look forward to seeing you again!
I highly recommend this practice. The entire staff was incredible and always made me feel welcomed. They took really good care of me.
Response from the owner:Thank you for your kind words! We are thrilled to hear that you felt welcomed and well cared for by our team. Your recommendation means a lot to us! We look forward to seeing you again.
Excellent experience - communication was always great and everyone was so kind. My daughter’s smile is beautiful and we love the doctors. Cannot recommend enough!
Response from the owner:Thanks so much for the kind review. We loved being able to help your daughter get her perfect smile!
Would highly recommend!! Best orthodontist practice.. They mapped out a plan for our son and explain all his needs. Very affordable.
Response from the owner:Thanks so much. Our pleasure!
Great staff and Dentists however they run such a seamless operation that the patients have nothing to do or worry about lol they are great at making dentistry easy… thanks to everyone there for making my grill top notch… Also thank you to Andrea for making me look forward to showing up
Response from the owner:Thank you! We love what we do and hope everyone has a great experience at our office.
Excellent customer service, and very detailed. Professional and helpful in working with youth.
Response from the owner:Thanks so much. Our pleasure!
All 3 of my children have gone here for a couple of years and they are amazing! Great customer service, top notch orthodontic care!
Response from the owner:Thank you for the 5-star review! We are so happy to hear you had a great experience with our staff and doctors. We love creating beautiful smiles!
We love seeing Kara and all the other assistants at CS&A! Of course the doctors are top notch and the front desk staff is Amazing!!!!
Response from the owner:Nice. Thanks.
Very clean office. The staff was prepared for our visit, like having a new patient name board and plenty to do in the waiting room for littles. Staff was friendly and facility was very neat. We enjoyed our visit and didn't feel pressured to buy any treatment options.
Response from the owner:So glad you enjoyed your visit, and thank you for the wonderful review.
Dr. Cassinelli and staff made my child feel comfortable and explained everything to him in a language that he understood! The office has been flexible with my busy Mom schedule and it’s been great so far. The office is beautiful and they even have a shout out board for the kids that are getting braces on/off, etc!
Response from the owner:Thanks so much! We strive to make all of our patients have the best experience!
Our daughter and son were patients several years ago. And now another daughter is a new patient with the office. We have had a great experience. Friendly and professional staff. Great communicators. Reasonably priced! Clean and warm environment. Highly recommend!
Response from the owner:Thank you for your review. It is our pleasure to provide excellent care for your family. We are so glad you chose our office again.
My experience for my consultation was an experience that I’ve never had before. From the moment I arrived for my visit, until I was done, the staff was great and made me feel very comfortable. Thank you so much for such a wonderful experience!
Response from the owner:So happy to hear this. Thanks for the great review.
Absolutely Fabulous Patient Care. Doctor's and Staff are Great. HIGHLY RECOMMEND!!!
Response from the owner:Thanks! We loved having you as our patient! Your new smile is awesome.
So I’m old enough to be a grandfather to most of the patients.
But Dr. Cassinelli helped me to understand that braces would be my best alternative to repairing the conditions that had developed over the years.
It hasn’t all been easy but today I had my braces removed and I am very pleased and grateful to all the Docs, especially Dr. Casinelli. Also a very special thank you to Orthodontic Assistant Ava! She has been so kind, competent and understanding to me as a patient and as a person. Thanks to all!
I highly recommend this practice.
But Dr. Cassinelli helped me to understand that braces would be my best alternative to repairing the conditions that had developed over the years.
It hasn’t all been easy but today I had my braces removed and I am very pleased and grateful to all the Docs, especially Dr. Casinelli. Also a very special thank you to Orthodontic Assistant Ava! She has been so kind, competent and understanding to me as a patient and as a person. Thanks to all!
I highly recommend this practice.
Response from the owner:Thanks so much. It has been our pleasure to have you as a patient in our office! We appreciate all of your kind words.
Great practice, great staff, and great results! 10/10 reccomemd
Response from the owner:Thanks! Enjoy your new smile!
I was referred by Ryan M Benson, DDS. Dr Cassinelli and Dr Shanker were friendly and professional and explained the options for the dental work needed so I could easily understand what was necessary. The staff was also friendly and explained the process of what was to be expected with future visits. They were able to see me while I was in town and I really appreciated that! Thank you! Would recommend to anyone needing orthodontic work.
Response from the owner:Thank you! We appreciate your nice review.
From day 1, we had a great experience! Everyone was friendly and helpful! My daughters braces even got to come off a month earlier than predicted! Overall very happy with our care!
Response from the owner:Hooray! So glad your daughter enjoyed her braces experience and her new smile!
Great experience! Highly recommend!
Response from the owner:Thanks so much! We appreciate the 5 star review!
Great orthodontist! Never have to wait too long on appointments.
Response from the owner:Thanks for your kind review. It is always our pleasure.
Friendly, knowledgeable, and professional. Office was immaculate. Great experience!
Response from the owner:Thanks. Appreciate the compliments!
Initial visit longer than expected. Dr. Shanker is very reasonable and understands your needs. He is not pushy.
Response from the owner:Thanks Evan. We also think Dr. Shanker is great.
I found Cassinelli, Shanker & Associates after doing some research online and seeing all of the positive reviews. Dr. Shanker and his staff were professional and answered all of our questions. Beverly and Carly were awesome. We ended up getting my daughter’s braces the same day as our initial appointment and it only took about an hour to do. They just started offering same day braces which is great. My daughter was very excited to receive her braces with different colors. I highly recommend CS & Associates.
Response from the owner:Thanks so much for the great review. We appreciate your kind words!
Very professional, compassionate and patient
Response from the owner:It is our pleasure! We appreciate you choosing our office.
Highly recommend both the Blue Ash and West Chester offices. We have exceptional care and communication (from the front desk, billing to assistants and all orthodontists) for two children with complete different orthodontia needs.
Response from the owner:Thank you so much for taking time to leave us feedback on your experience at both of our offices. We love what we do and it has been our pleasure being your orthodontist!
I wish I could give more than five stars! I truly enjoyed being a patient at Cassinelli, Shanker & Associates. Being able to go through this process with both of my sons made it even more special. The staff knew us by name and made us feel welcome at every appointment. I couldn’t recommend a better place to get braces 😁
Response from the owner:Thank you so much for the great review! It has been our pleasure treating your family. We have the best doctors and staff and love what we do!
Adult Invisalign, a 16 month process, I’m so glad I did it! Organized, we’ll communicated process and my providers were all amazing!
Response from the owner:Thank you so much for the 5-star review! We love what we do. It has been our pleasure having you as our patient!
They are such a phenomenal practice with caring and attentive staff! The orthodontists are knowledgeable and kind! We have had such a positive experience working with them!
Response from the owner:Thank you for the 5-star review! We have 4 of the best orthodontists and an amazing team. We are so happy to hear you agree!
My experience I had with this office was excellent. They went over and beyond to make sure my child was comfortable was OK nothing was hurting her. I will always recommend you take your child to this dentist office for any dental work done on your children.
Response from the owner:Thank you so much for your kind words and 5-star review! We pride ourselves in offering the highest quality in patient care and customer satisfaction. It has been our please treating your daughter.
Super nice staff! I was in and out of there with all my questions answered. I get my Invisalign put in in two weeks and I am very excited.
Response from the owner:Thank you so much! We are so happy to join you on your journey to a new beautiful smile!
Great experience. Very friendly and nice.
Response from the owner:Thank you so much! We love hearing you had a great experience!
Great place great people very quick service
Response from the owner:We appreciate you taking time to leave us a 5-star review! Thank you for your kind words!
We have been extremely happy with the level of care our daughter has received. Everyone in the office is friendly and knowledgeable. Our time in the office was quick and efficient. They estimated the length of her treatment plan to be 18 months and she finished a full six months early. We highly recommend Cassinelli and Shanker to anyone entering the orthodontics phase.
Response from the owner:Thank you for your feedback and excellent review! We love hearing you had a great experience. Your daughter was a star patient and it has been our pleasure treating her.
Friendly staff, easy experience. Went in for my 8 year old who is not losing baby teeth and has no room for any that can come in. Dr. set out a clear plan for the near future and things that may be farther out.
Response from the owner:Thank you for your 5-star review! We value patient relationships and are confident we have the best orthodontists in the city!
Great orthodontists and wonderful staff. They don’t rush treatment to get a great smile. They create great smiles and healthy bites that last.
Response from the owner:Thank you so much for your 5-star review! We have a great team and we strive for 100% satisfaction.
I can’t tell you enough what an amazing experience I had with this office ! They not only gave me a beautiful smile and their staff is so friendly and accommodating! The doctors are all amazing! I highly recommend
Response from the owner:Thank you and congratulations on your new beautiful smile! We love our team and love hearing you had a wonderful experience..
The staff was very professional! They were thorough and made sure I was informed with the decisions I had to make
Response from the owner:Thank you for the great review! We are happy to hear your questions were answered and look forward to working with you on your journey to a new smile!
Great and friendly staff! Very patient and organized. Would recommend 100%
Response from the owner:Thank you Daisy! We love what we do and appreciate your great feedback.
I was referred to the practice by my regular dentist office . The consult was free at the end of my visit I was able to make an informed decision about the best way to improve my smile . The office staff works together in a very efficient manner to avoid long waiting periods. I was very pleased and will refer others here as well.
Response from the owner:Thank you for your great review! We really appreciate you taking the time to tell us about your experience. We have an amazing team!
The staff is super informative, friendly, and patient focused. They answered all of our questions thoroughly and kept my son’s best interests in mind with his treatment plan.
Response from the owner:Always our pleasure! Thanks.
Thank you so much for being a trusted place where I know my child is safe. Your office is professional, caring, dedicated, and fun for all ages!
Response from the owner:Thank you for your kind review! It has been our pleasure to have you as a patient. We love to hear we are a trusted orthodontist!
The atmosphere is very pleasant and comfortable. But it is the people that are there taking care of you that make it that way. Always ready to take care of you and answer your questions. It has been a very good experience!
Response from the owner:Thank you so much for your excellent review! We love our team and it makes us very proud to hear this from our patients.
1st appointment was great.
Response from the owner:Thank you Cameron! We look forward to seeing you soon!
The staff was friendly and professional. I was happily surprised with how quickly my son was able to get scheduled for a consultation and how quickly we were able to get him scheduled to get his braces.
Response from the owner:Thank you so much, we appreciate it! Obtaining excellent results for all of our patients is the sole objective that drives our practice. We look forward to seeing you soon!
Great doctors and staff! Recommend to go here!!
Response from the owner:Thanks so much for the kind words!
I’ve got straight teeth now
Response from the owner:😁😁
