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Patient testimonials
Watch the Success Stories
We’re not just putting on braces or clear aligners. We’re adding value to people’s lives. Check out some of these life-changing stories below.
Check out what our patients are saying about their experience with us!
Brooke F.
17:49 23 Oct 24
Excellent experience - communication was always great and everyone was so kind. My daughter’s smile is beautiful and we love the doctors. Cannot recommend enough!
Kristopher C.
11:56 09 Oct 24
Would highly recommend!! Best orthodontist practice.. They mapped out a plan for our son and explain all his needs. Very affordable.
Nick B.
19:13 13 Sep 24
Great staff and Dentists however they run such a seamless operation that the patients have nothing to do or worry about lol they are great at making dentistry easy… thanks to everyone there for making my grill top notch… Also thank you to Andrea for making me look forward to showing up
Kelly M.
15:58 11 Sep 24
Excellent customer service, and very detailed. Professional and helpful in working with youth.
Triplets2010
13:03 23 Aug 24
All 3 of my children have gone here for a couple of years and they are amazing! Great customer service, top notch orthodontic care!
Ashley H.
22:58 10 Aug 24
We love seeing Kara and all the other assistants at CS&A! Of course the doctors are top notch and the front desk staff is Amazing!!!!
Ashley P.
15:19 25 Jul 24
Very clean office. The staff was prepared for our visit, like having a new patient name board and plenty to do in the waiting room for littles. Staff was friendly and facility was very neat. We enjoyed our visit and didn't feel pressured to buy any treatment options.
Lauren C.
14:12 18 Jul 24
Dr. Cassinelli and staff made my child feel comfortable and explained everything to him in a language that he understood! The office has been flexible with my busy Mom schedule and it’s been great so far. The office is beautiful and they even have a shout out board for the kids that are getting braces on/off, etc!
Jamie I.
14:13 15 Jul 24
Our daughter and son were patients several years ago. And now another daughter is a new patient with the office. We have had a great experience. Friendly and professional staff. Great communicators. Reasonably priced! Clean and warm environment. Highly recommend!
Valerie A.
16:23 13 Jul 24
My experience for my consultation was an experience that I’ve never had before. From the moment I arrived for my visit, until I was done, the staff was great and made me feel very comfortable. Thank you so much for such a wonderful experience!
AAA Self Secured S.
15:26 10 Jul 24
Absolutely Fabulous Patient Care. Doctor's and Staff are Great. HIGHLY RECOMMEND!!!
Kenneth S.
20:31 02 Jul 24
So I’m old enough to be a grandfather to most of the patients.But Dr. Cassinelli helped me to understand that braces would be my best alternative to repairing the conditions that had developed over the years.It hasn’t all been easy but today I had my braces removed and I am very pleased and grateful to all the Docs, especially Dr. Casinelli. Also a very special thank you to Orthodontic Assistant Ava! She has been so kind, competent and understanding to me as a patient and as a person. Thanks to all!I highly recommend this practice.
aaron P.
14:35 20 Jun 24
Great practice, great staff, and great results! 10/10 reccomemd
Katherine B.
03:50 20 Jun 24
I was referred by Ryan M Benson, DDS. Dr Cassinelli and Dr Shanker were friendly and professional and explained the options for the dental work needed so I could easily understand what was necessary. The staff was also friendly and explained the process of what was to be expected with future visits. They were able to see me while I was in town and I really appreciated that! Thank you! Would recommend to anyone needing orthodontic work.
Beth S
16:28 19 Jun 24
From day 1, we had a great experience! Everyone was friendly and helpful! My daughters braces even got to come off a month earlier than predicted! Overall very happy with our care!
Anthony C.
14:13 11 Jun 24
Great experience! Highly recommend!
Tracy B.
10:21 04 Jun 24
Great orthodontist! Never have to wait too long on appointments.
David B.
13:05 29 May 24
Friendly, knowledgeable, and professional. Office was immaculate. Great experience!
Evan L.
02:04 26 May 24
Initial visit longer than expected. Dr. Shanker is very reasonable and understands your needs. He is not pushy.
Darnell
06:47 24 May 24
I found Cassinelli, Shanker & Associates after doing some research online and seeing all of the positive reviews. Dr. Shanker and his staff were professional and answered all of our questions. Beverly and Carly were awesome. We ended up getting my daughter’s braces the same day as our initial appointment and it only took about an hour to do. They just started offering same day braces which is great. My daughter was very excited to receive her braces with different colors. I highly recommend CS & Associates.
danielle W.
16:42 23 May 24
Very professional, compassionate and patient
Slone H.
18:49 09 May 24
Highly recommend both the Blue Ash and West Chester offices. We have exceptional care and communication (from the front desk, billing to assistants and all orthodontists) for two children with complete different orthodontia needs.
Ethan
18:01 09 May 24
Got my Invisalign done here and it went smoothly and I’m happy with my results
Donovan B.
14:04 25 Apr 24
I had my braces on for roughly a year and a half and every time i went in it was a good experience, everyone was in a good mood, doctors were very professional and gentle with their work!
Tasha F.
00:41 24 Apr 24
I wish I could give more than five stars! I truly enjoyed being a patient at Cassinelli, Shanker & Associates. Being able to go through this process with both of my sons made it even more special. The staff knew us by name and made us feel welcome at every appointment. I couldn’t recommend a better place to get braces 😁
Marlayne S.
15:45 20 Apr 24
I ❤️ Dr.Shanker & his staff❣️ I’ve had retainers made over the years from different dentist, but I must say the retainers that I have had made from Dr. Cassinelli & Dr. Shanker’s office are by far the best❣️ And they’re at a decent price❣️ The last ones I had made are a little over five years old and they’re just starting to look like they needed replaced so I just went ahead and had it done 😊 When I was 65 years old, my dentist told me I needed braces, sent me to Dr. Cassinelli and Dr. Shanker’s office in WestChester and they are the best❣️ Everyone is so professional and so nice 😊 They actually care about their patients 😊 They want the very best smile and boy that I get the very best❣️ I mostly worked with Dr. Shanker, but everybody is super 😄 Thank you for my beautiful smile 🥰
Slice S.
17:13 18 Apr 24
Adult Invisalign, a 16 month process, I’m so glad I did it! Organized, we’ll communicated process and my providers were all amazing!
Yuki Z.
03:12 06 Apr 24
My son's treatment has been wonderful. Great doctors and nice staff!
Ben C.
18:37 29 Mar 24
I was a new patient today and I have never had a better experience at any dentist or doctor like I had today. My appointment was on time, every person I met with was detailed and kind. The doctor was thorough and took the time to answer any questions. Everything they do here is efficient, detailed, and honest. I will absolutely refer this practice to anyone I know!
Christy R.
19:50 28 Mar 24
Both of my kids have great looking teeth because of them. Appreciate how organized and friendly the staff is here. Highly recommend!
S K
14:55 13 Mar 24
The consultant was very friendly, calm and a good listener. She addressed all our issues. Dr. Cassinelli also spend time to review all the options and clear all our doubts. Genuine and concerned. Highly recommend!!
Jenny B.
00:37 11 Mar 24
Cassinelli, Shanker & Associates were amazing through the entire process of my treatment, as well as both of my sons treatment
Luis M.
15:05 08 Mar 24
Everyone is really friendly and helpful, my appointment went smoothly and was very well explained. They gave me a plan to fix my teeth that i’m very happy with
Laura S.
15:23 16 Feb 24
My daughter had a wonderful experience at Cassinelli, Shanker, and Associates! They are very knowledgeable, helpful, and very friendly! It's a great place!
Chris B.
17:07 12 Feb 24
Very polite and patient.
Christin M.
15:50 05 Feb 24
They are such a phenomenal practice with caring and attentive staff! The orthodontists are knowledgeable and kind! We have had such a positive experience working with them!
LaDafrica K.
03:09 04 Feb 24
My son's experience with Cassinelli, Shanker & Associates has been stellar. He loves his orthodontist group. And has been seeing them for the past 2 years. It's hard to believe it has gone by so quick.Trust them with your child's teeth.
Ana M.
22:26 30 Jan 24
Best orthodontic ever
ENOS H.
21:10 05 Jan 24
They are very kind and very smiling towards their patients.Good job thank you very much !
jessica R.
20:43 05 Jan 24
Very friendly! Very professional, my daughter has been once and is excited !
Sameena A.
18:27 28 Dec 23
We had a great experience with everyone at Cassinelli, Shanker and Associates. Both of our kids had orthodontics treatment here. We highly recommend them!
jennifer S.
16:17 28 Dec 23
Dr. Dock was very good at explaining what my son needs are. They are very fast and efficient.
Marisa S.
17:51 17 Dec 23
Completely trust Drs Cassinelli, Shanker and Associates! They are great with kids and take time to explain everything!
Elisa C.
14:22 01 Dec 23
My experience I had with this office was excellent. They went over and beyond to make sure my child was comfortable was OK nothing was hurting her. I will always recommend you take your child to this dentist office for any dental work done on your children.
melissa D.
15:18 17 Nov 23
Super nice staff! I was in and out of there with all my questions answered. I get my Invisalign put in in two weeks and I am very excited.
rose G.
15:25 10 Nov 23
Great experience. Very friendly and nice.
Sarah D.
15:08 10 Nov 23
Absolutely wonderful place! Nice staff. I felt very welcomed
mp4freedom
17:37 30 Oct 23
Great place great people very quick service
Crystal D.
13:10 27 Oct 23
We have been extremely happy with the level of care our daughter has received. Everyone in the office is friendly and knowledgeable. Our time in the office was quick and efficient. They estimated the length of her treatment plan to be 18 months and she finished a full six months early. We highly recommend Cassinelli and Shanker to anyone entering the orthodontics phase.
Michelle C.
16:11 24 Oct 23
We are thankful! We have four kids - 2 finally out of braces and 2 more to go. They are detailed and thorough, which can frustrate a teenager ;), but it’s worth the wait! One of our kids has special needs and they have been to great work with as we work through some of his more unique needs. Highly recommend!!
A G
15:24 22 Oct 23
The staff are friendly, professional and the orthodontist was very knowledgeable and explained the process. The equipment and office environment is exceptional.
Kiersten G.
14:54 22 Oct 23
Friendly staff, easy experience. Went in for my 8 year old who is not losing baby teeth and has no room for any that can come in. Dr. set out a clear plan for the near future and things that may be farther out.
Amanda D.
23:04 12 Oct 23
This is the best orthodontist group! I’m satisfied with my orthodontic treatment. My overall experience was great. I highly recommend this group if you’re looking for orthodontic care!
Shakira L
20:16 03 Oct 23
Great staff and docs
Jim S.
21:15 27 Sep 23
Excellent experience with this Orthodontist. The Clear Aligners were easy to use and did an excellent job. The 3D imaging technology used by the practice is so much better than other methods. Awesome people, and a great experience from start to end.
Karen A.
19:09 19 Sep 23
Great experience. Ali and Liz stood out as exceptional to me. Ali walked me to my car with an umbrella in a rain storm. Going above and beyond. Thank you.
Kelly M.
20:15 29 Aug 23
I was a patient with Dr. Cassinelli 20 plus years ago when I first needed braces. I decided I needed some refinements and went back to Dr. Cassinelli! My children were in braces with his practice and I cannot recommend him enough! He made a positive impression on me over 20 years ago which I clearly recall to this day. He and his team are highly skilled in their profession but, more importantly, they are simply wonderful people that leave you with a beautiful smile - inside and out!
Dan F.
02:20 03 Aug 23
Recommended originally by our family dentist and has been a great experience! Office is always helpful, appts are on time and last close to their predicted times for the appt. We drive around 30 minutes to go to them and would highly recommend them to anyone!
Emily B.
16:04 26 Jul 23
I absolutely love this orthodontist! My daughter's teeth look amazing in just 18 months! They're friendly, and made her feel comfortable at every visit. My other daughter is next!
Coreen B.
19:42 13 Jul 23
Great practice! Everyone is so nice and professional! Both of my sons and I have had braces here.
Robin A.
12:28 02 Jun 23
Excellent experience! My son has special needs and everyone was very patient, kind and understanding with him. We couldn’t ask for better care.
Sandy T.
14:53 09 May 23
Great staff and very helpful with answering all my questions
Mary M.
18:52 12 Apr 23
Great orthodontists and wonderful staff. They don’t rush treatment to get a great smile. They create great smiles and healthy bites that last.
Reina M.
15:57 11 Apr 23
The office is very inviting for new patients. During our visit everyone was so kind and thoughtful to my daughter. Looking forward to the next visit.
Sudhir G.
03:43 26 Mar 23
Excellent orthodontists. Before and after pictures from the braces truly show a great difference and the excellent job that they did
michelle S.
17:32 16 Mar 23
The staff at Cassinelli, Shanker & Banker have been phenomenal with my special needs son for the entirety of his orthodontist needs (two years). They have always been very patient and understanding of his sensitivity and taken as much time as needed to ensure each step of his journey has been addressed. Special thanks to Erika G. who made the removal process a safe and understanding experience. Can not say thank you enough for your patience and attention to my son’s comfort. What a great team!
Divi R.
21:54 09 Mar 23
Not enough good words for Cassinelli Shanker and Baker! Truly transformed my smile and their attention to care made me feel comfortable and excited for each and every visit. Special thanks to Erika for making the process go with ease!
Mandy R.
20:12 09 Mar 23
Awesome staff and doctors!
Kimberly B.
01:01 09 Mar 23
They are great people to have on your side. The staff is great and always worried that you are doing ok.Would recommend them to anyone.
Susan B.
20:38 07 Mar 23
Thoroughly enjoyed our experience with the Drs. Cassinelli, Shanker, and Baker! Awesome staff and very knowledgeable!
Troy B.
16:03 07 Mar 23
Great staff and experience.
MJ
20:37 06 Mar 23
When I decided to get braces for myself I knew my choice would be Cassinelli, Shanker & Baker Orthodontics. We had a great experience having our daughter there as a patient over 10 years ago so I knew I would choose them when it came time to get my adult teeth straightened. I chose the SureSmile clear aligners and I've been very happy with them. One great thing was that they use digital imaging to get a 3D image of my teeth - no goopy pink stuff to get a mold of my teeth! All of my interactions with the doctors and staff have been great. I would highly recommend Cassinelli, Shanker & Baker.
Cindi K.
19:08 22 Feb 23
I can’t tell you enough what an amazing experience I had with this office ! They not only gave me a beautiful smile and their staff is so friendly and accommodating! The doctors are all amazing! I highly recommend
Mike P.
15:34 08 Feb 23
The staff was very professional! They were thorough and made sure I was informed with the decisions I had to make
Ali S
18:53 25 Jan 23
My son had a wonderful experience! All of the hygienists and doctors were amazing and patient with him when he needed breaks.
S C
02:08 19 Jan 23
Amazing staff and doctors. Always greeted by front desk and offered refreshments when I walk in. The Assistants are very kind and answer all my questions and treated me very well. DR. Cassinelli and Dr. Shanker whom I have met in my 2 visits so far are wonderful. Great office all around.
Carterlandscapinganddesign C.
17:35 17 Jan 23
Great and personable
Morgan O.
21:18 11 Jan 23
I had a great experience with Cassinelli, Shanker, & Baker Orthodontics! The staff is wonderful, and made the entire process easy. Extremely happy with my results and would highly recommend!
Yuki W.
21:15 11 Jan 23
Doctors and staff are very friendly, professional and efficient!
FlipRaccoon
23:45 10 Jan 23
The staff here are wonderful and did a great job on me and my brother’s braces. I couldn’t have asked for a better experience.
Daisy F.
21:00 06 Jan 23
Great and friendly staff! Very patient and organized. Would recommend 100%
LaKeetha H.
23:03 16 Dec 22
I was referred to the practice by my regular dentist office . The consult was free at the end of my visit I was able to make an informed decision about the best way to improve my smile . The office staff works together in a very efficient manner to avoid long waiting periods. I was very pleased and will refer others here as well.
Sheryl W.
23:33 11 Dec 22
My initial experience was great...It made me feel like I had made the brst choice for myself.
Ryan F.
22:52 07 Dec 22
I had a really great experience with Cassinelli Shanker & Baker. 1, they have a really great system that got my teeth in line really quickly. 2, everyone there is so nice and friendly, felt really welcome
Cassie K.
22:43 21 Nov 22
The staff is super informative, friendly, and patient focused. They answered all of our questions thoroughly and kept my son’s best interests in mind with his treatment plan.
Mosquito A.
17:01 27 Sep 22
Thank you so much for being a trusted place where I know my child is safe. Your office is professional, caring, dedicated, and fun for all ages!
Lisa E.
15:16 26 Sep 22
The atmosphere is very pleasant and comfortable. But it is the people that are there taking care of you that make it that way. Always ready to take care of you and answer your questions. It has been a very good experience!
Cameron N.
21:56 24 May 22
1st appointment was great.
Samantha C.
14:26 12 Aug 21
The staff was friendly and professional. I was happily surprised with how quickly my son was able to get scheduled for a consultation and how quickly we were able to get him scheduled to get his braces.
YoGabba G.
15:11 28 May 21
Great doctors and staff! Recommend to go here!!
Max S.
21:54 28 Apr 21
I’ve got straight teeth now
Taylor G.
23:33 07 Apr 21
If you want the best of the best opinions for orthodontic treatment, go here! Drs. Cassinelli, Shanker, and Baker are very meticulous in their work, are confident, personable, and honest. I would classify them as THE experts in orthodontics. The West Chester and Blue Ash offices run extremely efficiently and I never had an issue with appointments.
Barbie S.
20:35 24 Mar 21
I had an amazing experience! They are kind, compassionate, and it is such a pleasurable place to get orthodontic work 🙂 I would highly recommend! Anne, Bethany, Phyllis, and Dr. Shanker thank you a million! You were all amazing!!!
Rob D.
16:20 17 Mar 21
I took my 12 year old with special needs in for a consult. They were very patient and accommodating to our needs and answered all of my questions. They did not push their services on us and gave us what I believe were honest answers about what was necessary and what was not.
Molly T.
19:16 03 Oct 20
Phenomenal practice!
Caleb D.
19:09 17 Sep 20
3 years of appointments took good care of me.
ry
13:38 21 Jul 20
great!! friendly workers and explained what was happening along the way.
Cindy L.
18:22 13 Nov 19
Very happy with our braces experience
Brittany D.
15:27 25 Aug 19
My experience with Cassinelli & Shanker Orthodontics was absolutely amazing! I have always wanted braces my entire life and as a child I wasn’t lucky enough to have them. Here I am now mid 20s, with a perfect smile and I could never be happier. These Drs are simply amazing at what they do. They don’t make you feel embarrassed for your teeth, they explain throughout your entire process what is needed and expected and are there for you always if you have any questions. Their team is also wonderful. Everyone there is very friendly and actually care about you. I am so glad that I went with my gut and took care of something I wanted my entire life and I honestly couldn’t do it without their help. Thank you Cassinelli & Shanker Orthodontics for fulfilling my dreams and making me actually happy to smile now! You guys are awesome! 😁
Rebecca S.
18:21 16 Aug 19
As an adult getting braces I was somewhat particular about where I would go. I loved going here. Every time I was in they were welcoming and helpful. They always addressed any issues or concerns I had immediately and took their time to understand my concerns and explain their answers. I saw many adults and many children during my time with braces and everyone was treated well. I would highly recommend Cassinelli and Shanker if you’re looking into braces.
Max T.
19:02 17 Apr 19
Great and the braces were off fast
ryan O.
13:10 12 Apr 19
I have a huge fear of the dentist/anything related to dental care, so when my permanent retainer of 14 yrs came loose and moved a tooth, I was terrified. I randomly called Cassinelli & Shankers office and made an appointment. They couldn’t have been nicer! The staff, techs, & orthodontists were all so kind and eased any fears I had. I ended up doing the Invisalign trays and they worked really well! I love that I can text the office if I need to and I always received a quick reply. If I ever need any more ortho work, I’ll definitely come back to this office. (I really hope I don’t though! 😂)
Laurie S.
18:29 13 Mar 19
THe best in service and skills!!! Thank you so much.
Beth T.
17:43 15 Jan 19
Overall great experience. Everyone was friendly and helpful. It runs smoothly and they are always on time.
Chef L.
22:05 13 Dec 18
Before, during, and after my daughters consultation, the staff was so nice and friendly!!!! My nerves were already on level 15 before we arrived at the appt. However, listening to the staff break down the results really put my mind at ease. Being there made us feel like we were home. I HIGHLY RECOMMEND DR. CASSINELLI....
Katie A.
22:19 18 Oct 18
The Staff was extremely nice and understanding!! And the office it’s self was so nice!!
Caroline K.
20:26 12 Oct 18
I have had a great experience. I first starting going there in 4th grade and now I am a senior in highschool. All the assistance are so nice, and both Dr. Cassinelli and Dr. Shanker are great! Highly recommend going here for orthodonture.
Carey C.
17:38 20 Sep 18
My son went through his orthodontics treatment here and we’re very pleased with the results. The staff is super nice, too. I’ll be back when my youngest is ready for braces!
Amy B.
18:40 05 Sep 18
The entire staff was great to work with in both offices. I was pleased throughout the entire process and my end result was exactly what I had hoped.
Pam B R.
17:01 17 Aug 18
Skilled people who are good at what they do. Pleasant, flexible and best of all, organized.I recommend them highly.
FallBurger
15:59 24 Jul 18
I had a transition from one orthodontist to this one during my time with braces and it went very well.
Ami K.
13:46 18 Jul 18
The service, the space, and Dr. Shanker himself far exceeded my expectations - PHENOMENAL!
Chris C.
00:17 21 May 18
The level of excellence by the doctors and staff is second to none. I was truly pleased with my treatment and would recommend them to anyone.
Mikal J.
14:40 15 May 18
Great experience with very professional staff!
Melissa H.
14:48 01 May 18
I could not be more happy with the way my teeth turned out!!! From my consultation to the day I got my braces off has been nothing short of an amazing experience. As an adult going back to braces was very humbling and I was treated with nothing but kindness and respect. I always felt welcome and the entire team gave me excellent care! If you are considering an orthodontist practice, you will not be disappointed!
